FAQ
CLEAR ANSWERS. CONFIDENT DECISIONS.
Frequently Asked Questions
Have questions about our services, timelines, process, or marketing strategies? You’re in the right place. Below, we’ve answered the most common questions to help you better understand how we work and how Core Integrated Marketing can support your business growth.
What products and services do you offer?
Core Integrated Marketing is a family-owned business that provides full-service marketing communications, including print, design, signage, digital marketing, and more.
Can your team help with graphic design?
Yes. Our creative team designs logos, marketing materials, signage, digital graphics, and branded assets that help businesses communicate clearly and stand out professionally across print and digital platforms.
Do you help businesses with branding?
We help businesses develop and refine their brand identity through logo design, messaging, color palettes, visual consistency, and marketing materials that create a cohesive professional presence.
What types of printing services do you offer?
We offer a wide range of printing services, including business cards, brochures, postcards, catalogs, forms, presentation folders, direct mail pieces, and large-format printing. Our team can help with both design and production to ensure your materials reflect your brand professionally.
Do you offer direct mail marketing services?
Yes. We provide complete direct mail services including design, printing, mailing lists, addressing, and delivery coordination to help businesses run targeted and measurable marketing campaigns.
What kinds of business signage can you create?
We create custom signage solutions for businesses, events, and facilities, including banners, window graphics, wall displays, trade show graphics, decals, yard signs, and more. We also offer installation support for many projects.
How does your CRM software help businesses?
Our CimpleChat CRM platform helps businesses manage leads, automate follow-up, improve communication, and keep sales opportunities organized through email, text messaging, chat, and automation tools.
Can you create and manage email marketing campaigns?
We create branded email campaigns and automated workflows designed to engage customers, nurture leads, and support ongoing communication through strategic messaging and scheduling.
How do you help businesses generate more leads?
We use a combination of print, digital marketing, CRM automation, email, SMS, social media, and targeted campaigns to help businesses attract, capture, and convert new customer opportunities.
What is marketing automation and how does it help?
Marketing automation helps streamline customer communication by automatically sending emails, texts, reminders, and follow-ups based on customer behavior, timing, or lead activity.
How can your services help grow my business?
Our integrated marketing approach combines strategy, design, print, signage, and digital marketing tools to help businesses increase visibility, strengthen engagement, improve follow-up, and drive sales.
ORDERING INFORMATION
How can I request an estimate?
You can request an estimate by filling out our online form or speaking with one of our team members over the phone.
What is the turnaround time for orders?
For digital jobs, we estimate a turnaround time of 1 to 3 business days, while for offset press work, it usually takes 3 to 5 business days after proof approval. If you have a deadline to meet, please let us know when you call for a quote so that we can check our print production schedule and ensure that we can deliver on time.
FILE REQUIREMENTS
What file format should I use for digital documents?
We prefer high resolution PDFs (300dpi created to the print size) with a minimum 1/8” (.125") bleed on all sides. Most office and design programs allow you to save or export your files into PDF format. Occasionally, the original file may be needed if artwork edits are required.
What is the required resolution for my photos and graphics?
Please set your photos and graphics resolution to 300 dpi. Images pulled from the Internet are usually low resolution (72 dpi or 96 dpi) and may appear pixelated or blurry when printed. Save all photos in CMYK mode when possible, as images saved in RGB mode may not print properly. If you are unable to save your image in CYMK mode, please let us know.
How do I ensure my fonts will print correctly?
Please send fonts as outlined objects in your original file. If your program doesn't allow this, packaging or sending us the fonts will work as well. If you have questions about how to send your fonts properly, please call us, and we’ll be happy to assist you.
PRINTING QUESTIONS
What is a proof and why is it important?
We set up your job and then send a proof via email for your review. A proof allows you to make any necessary changes and ensure that your print job comes out exactly as you want it to. By carefully inspecting the proof, you can help ensure an accurate, flawless delivery of your print job.
Do I need to know about color separations or half-tone printing to get my job completed?
No. We handle all of the “back-end” production for you.
Is white considered a printing color?
Not usually. White is the default color of paper and is recognized as the absence of ink. The only time white is considered a color is when printed on a dark paper stock.
What paper types do you offer?
We have a large collection of “house” stocks in our production area. If you have a specific style in mind, we can check our in-house inventory to see if we have something that meets your needs. For special stocks or materials, we may need to place a bulk order with suppliers, which may require a longer turnaround time.
What is the Pantone Matching System?
The Pantone Matching System (PMS) is a color reproduction standard that uses unique, independent numbers to identify colors across the spectrum. The use of PMS allows us to precisely match colors and maintain color consistency throughout the printing process.
Why do the printed colors look different than colors on my screen?
Printers and monitors use different color models - RGB for monitors and CMYK for printers. CMYK can't reproduce all RGB colors, but matches about 85-90%. When an RGB color is out of CMYK's range, the closest color is chosen. Some programs allow choosing which color to replace, others don't.
WHY CHOOSE US?
Core Integrated Marketing
Looking for a reliable partner to elevate your brand through high-impact print solutions? At Core Integrated Marketing, we deliver more than just great design and quality printing—we offer a collaborative experience that takes your project from concept to completion with ease. Our creative team works closely with you every step of the way, ensuring a seamless process, fast turnarounds, and results you can count on.
Full-Service Support: Our creative team collaborates with you from concept to completion, ensuring a seamless process and exceptional results.
Exceptional Quality: We’re committed to delivering products that meet the highest standards of quality and professionalism—every detail reviewed with care.
Customer Satisfaction: With over 132 first-party reviews, our clients consistently recognize our dedication to excellence and customer service.
On-Time, Every Time: We understand the importance of deadlines and are committed to delivering your projects on time—every time, without compromise.
LET’S TALK
Your Project Starts Here
Partnering with our Team is a breeze and will take your ideas to the next level. From concept to completion, Core works with you every step of the way — developing everything you need to run, market, and grow your business. From business cards and brochures to signage, labels, forms, digital marketing, and software, we help you get your message out and keep your customers engaged. If you need it, we can create it!
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